BusGo.lk

Privacy Policy - BusGo

BusGo is committed to protecting your personal data and ensuring your privacy.

1. Information We Collect

  • Personal details: name, phone number, email.
  • Booking details: trip history, seat selection.
  • Payment details (processed securely via third-party gateways).

2. Use of Information

  • Process bookings and payments.
  • Provide customer support.
  • Send booking confirmations and updates.
  • Improve app performance and user experience.
  • Prevent fraud and unauthorized activities.

3. Information Sharing

  • We do not sell user data.
  • We may share data with bus operators for trip management.
  • We may share data with payment providers for secure transactions.
  • We may share data with legal authorities if required by law.

4. Data Security

  • We implement industry-standard security measures to protect your data. However, no system is completely secure.

5. Data Retention

  • User and transaction data are stored securely for operational, legal, and audit purposes for a defined period.

6. Cookies & Tracking

  • We may use cookies and analytics tools to improve user experience and app performance.

7. User Rights

  • Users may request access to their data.
  • Users may request updates to incorrect information.
  • Users may request account deletion, subject to legal requirements.

8. Changes to Policy

  • BusGo reserves the right to update this Privacy Policy. Changes will be reflected in the app or website.

9. Contact Us

  • For privacy-related inquiries, please contact our support team.

By using BusGo, you consent to this Privacy Policy.